1. Introduction
MicroPro Consulting (“MicroPro,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information gathered through our website at microproconsulting.com. If you have questions about this policy, please contact us at microproconsulting.com/contact.
2. Information We Collect
We collect the following categories of information through our website:
- Contact form submissions: Name, company name, email address, phone number (optional), service of interest, company size, and message.
- Analytics data: Website usage data collected via Google Analytics 4, including pages visited, time on site, and referring URLs. This data is aggregated and anonymized.
- Cookies: Session cookies and analytics cookies. See Section 5 for details.
- Server logs: Standard web server access logs including IP addresses, browser type, and request timestamps.
3. How We Use Your Information
- Responding to contact form inquiries and consultation requests
- Improving website performance and user experience
- Analytics and usage tracking to understand how visitors interact with the site
- We do not sell personal data to third parties
- We do not use your information for unsolicited marketing without your consent
4. Third-Party Services
We use the following third-party services that may process data in connection with your use of our website:
- Google Analytics 4 — website analytics and usage tracking. Subject to Google's Privacy Policy.
- Google Search Console — search performance monitoring. Subject to Google's Privacy Policy.
- reCAPTCHA / hCaptcha — spam protection on our contact form. Subject to the respective provider's privacy policy.
- Hosting provider — server-level data handling; standard web hosting logs apply.
5. Cookies
Our website uses the following types of cookies:
- Essential cookies: Required for the website to function. Cannot be disabled.
- Analytics cookies: Used by Google Analytics 4 to collect aggregated usage data. You can opt out via your browser settings or by using the Google Analytics Opt-out Browser Add-on.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Retention
- Contact form submission data is retained for as long as necessary to respond to your inquiry and manage our business relationship.
- Google Analytics data is retained for 14 months (the GA4 default) unless we configure a shorter retention period.
- Server logs are retained for a standard period consistent with our hosting provider's practices.
7. Your Rights
Under PIPEDA (Canada's Personal Information Protection and Electronic Documents Act), you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to collection and use of your information
To exercise these rights, please contact us using the details in Section 8 below.
8. Contact for Privacy Matters
For privacy-related inquiries or to exercise your rights under PIPEDA, please contact MicroPro Consulting:
- Email: [privacy contact email — to be provided]
- Locations: Toronto, Ontario and Charlottetown, Prince Edward Island
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated when changes are made. Continued use of the website after any changes constitutes acceptance of the updated policy.